Last Updated: 28 May 2026
Privacy Policy for Asheboro Locksmiths
This Privacy Policy describes how Asheboro Locksmiths ("we," "us," or "our"), located at 355 Worth St, Asheboro, NC 27203, USA, collects, uses, and discloses your personal information when you use our services, whether through our website (if applicable), phone calls, or in-person interactions. We are committed to protecting your privacy and handling your personal information responsibly and in compliance with applicable US laws.
1. Information We Collect
We collect various types of information from you to provide our locksmith services effectively and to improve your experience.
1.1 Personal Information You Provide Directly
When you contact Asheboro Locksmiths or request our services, you may provide us with personal information, including but not limited to: * Contact Information: Your name, phone number, email address, and billing address. * Service Address: The physical address where you require locksmith services. This is crucial for dispatching our technicians and providing on-site assistance. * Property Details: Information about the property or vehicle requiring service, such as type of lock, vehicle make/model, and specific security concerns. * Payment Information: If you make a payment, we may collect billing details. However, we do not directly store full credit card numbers; these are processed securely by our third-party payment processors. * Communication Content: Records of your communications with us, including phone call recordings (for quality assurance and service verification, where permitted by law), emails, and messages from contact forms.1.2 Service-Related Information
During a service call, our technicians may collect information necessary to complete the job, such as: * Photographs/Videos: With your explicit consent, technicians may take photos or videos of locks, doors, keys, or vehicle components related to the service being performed. These are used solely for documentation, service verification, and internal training purposes. * Job Details: Notes about the work performed, materials used, and specific security recommendations provided.1.3 Automatically Collected Information
When you visit our website (if applicable), we may automatically collect certain information about your device and browsing activity: * Device and Usage Information: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. * Location Information: We may infer your general location from your IP address. * Cookies and Tracking Technologies: As described in Section 6, we use cookies and similar technologies to enhance your website experience.2. How We Use Your Information
Asheboro Locksmiths uses the information we collect for the following purposes: * To Provide Locksmith Services: This is our primary use. We use your information to schedule appointments, dispatch technicians to your location, perform requested services (e.g., lock repair, key duplication, emergency lockout assistance), and generate invoices. * To Communicate With You: To confirm appointments, provide updates on service status, respond to your inquiries, send service reminders, and offer customer support. * For Billing and Payments: To process payments for services rendered and manage billing records. * To Improve Our Services: We may use aggregated or anonymized data to understand customer needs, analyze service trends, and enhance the quality and efficiency of Asheboro Locksmiths' offerings. * For Marketing and Promotions: With your consent (where required), we may send you occasional information about new services, special offers, or security tips from Asheboro Locksmiths. You can opt-out of marketing communications at any time. * For Security and Fraud Prevention: To protect our services, our customers, and Asheboro Locksmiths from fraud, unauthorized access, or other illegal activities. * To Comply With Legal Obligations: To meet our legal, regulatory, and contractual obligations.
3. How We Share Your Information
Asheboro Locksmiths respects your privacy and shares your information only in limited circumstances: * With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services. These may include dispatch software providers, payment processors, IT support, and website analytics providers. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed. * Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement. * Protecting Our Rights: To protect the rights, property, or safety of Asheboro Locksmiths, our customers, or others, including enforcing our terms of service or investigating potential violations. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information. * With Your Consent: We may share your information for any other purpose with your explicit consent.
Asheboro Locksmiths does not sell your personal information to third parties.
4. Third-Party Services
4.1 Google Analytics
We use Google Analytics to collect information about how visitors use our website. This service collects information such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site. Google Analytics uses cookies (see Section 6) to perform its services. This data helps us analyze website traffic and improve our website's functionality. You can learn more about how Google uses data when you use our site by visiting www.google.com/policies/privacy/partners/. To opt-out of Google Analytics, you can install the Google Analytics opt-out browser add-on.4.2 Payment Processors
When you make a payment for our services, your financial information is processed by third-party payment processors (e.g., Square, Stripe). These processors handle your credit card details securely and comply with industry standards for data security (PCI DSS). Asheboro Locksmiths does not directly store your full credit card information.5. Data Security
Asheboro Locksmiths implements reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include: * Encryption: Using secure socket layer (SSL) technology for data transmission on our website. * Access Controls: Limiting access to personal information to authorized personnel only. * Physical Security: Securing physical records and equipment at our Asheboro, NC location. * Regular Reviews: Periodically reviewing our security practices to ensure they remain effective.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience. * What are Cookies? Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help the website remember your actions and preferences over a period of time. * How We Use Them: * Essential Cookies: Necessary for the website to function properly (e.g., for navigation, security). * Analytical/Performance Cookies: Help us understand how visitors interact with our website, which pages are most popular, and how we can improve our website performance (e.g., Google Analytics cookies). * Your Choices: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed. However, if you disable cookies, some features of our website may not function correctly.
7. Data Retention
Asheboro Locksmiths retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically includes: * Service Records: Maintained for a period necessary to manage warranties, provide follow-up services, and for legal and accounting purposes. * Communication Records: Kept for a reasonable period to respond to inquiries and maintain customer service history. * Marketing Data: Retained until you opt out of receiving such communications.
When your personal information is no longer needed, we will securely delete or anonymize it.
8. Your Privacy Rights (US State Privacy Laws)
Depending on your state of residence within the US, you may have certain rights regarding your personal information under applicable state privacy laws (such as the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Utah Consumer Privacy Act (UCPA), and the Connecticut Data Privacy Act (CTDPA)). These rights may include: * Right to Know/Access: The right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom we share it. * Right to Correct/Rectify: The right to request that we correct inaccurate personal information we hold about you. * Right to Delete: The right to request the deletion of your personal information, subject to certain exceptions. * Right to Opt-Out of Sale/Sharing: The right to opt-out of the "sale" or "sharing" of your personal information. As stated, Asheboro Locksmiths does not sell your personal information. * Right to Limit Use and Disclosure of Sensitive Personal Information: If applicable, the right to limit the use and disclosure of sensitive personal information. * Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us using the "Contact Us" details provided in Section 10. We may need to verify your identity before processing your request.
9. Children's Privacy
Asheboro Locksmiths' services are not directed at, and we do not knowingly collect personal information from, children under the age of 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Asheboro Locksmiths using the following details:
Asheboro Locksmiths 355 Worth St Asheboro, NC 27203 USA
Email: support@asheborolocksmiths.com
